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passion for our team & communities

Culture of Care

We’re working hard to make sure SSP America is a great place to work by building an environment which is diverse and inclusive, attracts dynamic talent, and offers team members the support they need to be themselves, develop their skills and achieve their full potential. We care about communities where we live and work and pay particular attention to doing our part to alleviate food poverty.

Promoting diversity, equity & inclusion

We are committed to promoting an inclusive and engaging culture where everyone can fulfill their potential.

Promoting safety & wellbeing

We are committed to protecting the safety of our colleagues, customers and clients, and promoting colleague wellbeing.

Respecting
human rights

We are committed to respecting the human rights of people across our business operations and supply chains.

Supporting our communities

We support the communities in which we operate through partnerships with charitable and other local organizations, particularly in alleviating food insecurity.

Stacey Rush | Director, Strategic Partnerships

At SSP America I have the ability to see the impact of my efforts around the business and especially within my team. I am excited to add value anywhere that I can. I come to work every day with the intent of making the biggest positive impact I can for that day.

Our Team’s Opinions Count

Each year SSP America participates in a company-wide global engagement survey conducted by Gallup Research. The survey helps us understand the wants and needs of team members so they can  thrive in the workplace. The results inform a comprehensive strategy to double down where we excel and rapidly improve where we need to.

Safety First, & Second.

At SSP America, safety is everyone’s business—meaning we are making it more than second nature across the business. We are creating a culture that integrates safety into all aspects of our day-to-day behavior. Safety affects the way we think about everything that goes into great restaurants.

Doing Our Part to Address Food Insecurity

We are proud to have national partnerships in place with Meals on Wheels America and Food Banks Canada through product promotions in our restaurants with proceeds going directly to these partners. We also offer our employees a range of engagement and fundraising opportunities in our local communities.

progress toward our targets

Team Member
Engagement

Each Year

the positivity score in our team member engagement survey

  • 100% 100%

Progress by end of 2023

Diversity, Equity &
Inclusion

By 2025

%

female representation in
senior leadership roles

  • 85.2% 85.2%

Progress by end of 2023:  37%

Community
Support

By 2025

%

of divisions with charity partnerships in place to help alleviate food poverty

  • 100% 100%

Progress by end of 2023:  100%

Human Rights

Each Year

%

of senior managers to complete modern slavery training

  • 100% 100%

Progress by end of 2023:  100%

Team Member Wellbeing

Each Year

%

appropriate activities are in place to support team members’ physical, mental and financial wellbeing

  • 100% 100%

Progress by end of 2023:  100%

other focus areas

Protecting the
Environment

Learn More

Serving Customers
Responsibly

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