Culture | SSP America

we’re creating a culture of care

An Engaged Team Ready for the Future

All employees value being seen, heard, appreciated, connected, and supported. SSP America is creating an engaged team of today ready to grow with the company of tomorrow. That means we care passionately about our team members’ careers—almost half of our management team is promoted from within the company. We’ve developed companywide programs which annually recognize thousands of team members for a job well done. And we offer benefits team members want and can use along with competitive pay and opportunities to give back to their communities.

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our pillars

Growth & Development

We’re passionate about hiring from within—45% of management positions are filled internally.

Our future leaders are actively encouraged to participate in on-the-job and formal training to advance professionally. Our management team conducts an annual individual development review with each team member to make sure their future is headed in the right direction.

Engagement & Recognition

We conduct an annual survey through Gallup Research measuring the engagement levels of our entire team.

Using insights from each of their responses, we better understand what areas of the business we’re succeeding in and where we can improve. Our PASSION Awards program recognizes more than 2,000 passionate team members for outstanding achievements. We maintain a robust social media presence which works to build our PASSION culture and recognize our team.

Care & Benefits

At SSP America, safety is an essential part of a culture that prioritizes employee health and well-being.

Our Safety Thought Leaders analyze theoretical and empirical behaviors to proactively integrate safety measures into day-to-day behavior and to intervene properly when necessary. And our competitive benefits programs extend our culture of care beyond working hours, giving team members paid time off, complimentary gym memberships, access to retirement plans and life and health insurance.

Building Equity One Team Member at a Time

We’re working hard to make sure SSP America is a great place to work by building an environment that is diverse and inclusive, attracts dynamic talent, and offers team members the support they need to be themselves, develop their skills, and achieve their full potential. We care about the communities where we live and work and pay particular attention to doing our part to alleviate food poverty.

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OUR principles

We Stand on Solid Ground

Great companies are built on solid ground. Ground that supports individuals, unifies teams, and guides collective strategies. Our PASSION Principles™ serve as a rock-solid foundation that offers us practical inspiration. They also serve as our North Star. We’re passionate about being one strong team with its sights set on the horizon. We live and breathe our PASSION Principles because they guide our every interaction, provide our stability, and give us purpose. Our mission is to bring a ‘Taste of Place’ to the airports we serve. It’s a job propelled by our principles and made possible because we stand on solid ground.

We Recognize PASSION

Our PASSION Awards program recognizes more than 2,000 passionate team members for outstanding achievements. We maintain a robust social media presence which works to build our PASSION culture and recognize our team.

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